Location: Pala, CA
Monitor casino and associated areas via CCTV and direct observation to ensure compliance with laws, regulations, policy and procedures.
- Previous Surveillance or gaming experience and /or investigative background, preferred.
- Preferred one-year knowledge of casino games and monitor room equipment.
- Basic knowledge of casino procedures and gaming regulations.
- Basic computer software and hardware knowledge desired.
- Must be competent in the use of Microsoft Office.
- Must have the ability to learn quickly and have good hand eye coordination.
- Must be a team player and have a positive attitude.
- Excellent communication skills.
- Must read, write, and speak English.
- High School Diploma or GED required.
Essential Job Functions:
- Special surveillance – CCTV intensive dedication, close observation of a target game, team member or patron.
- Observation dedicated to a game or a person, which is compared to written documentation.
- Monitors Table Games, Slots, Casino Cage, Soft Count, Hard Count, Change Booths, change persons and all Team Members on/or adjunct to casino floor.
- Monitors all areas of the property, both indoor & outdoor.
- Ensures compliance with applicable procedures, Title 31, etc.
- Maintains familiarity with Gaming Commission statutes, Pala Casino Resort and Spa policy and all appropriate department procedures.
- Testifies in procedures stated above as required.
- Understands and operates all Surveillance CCTV equipment, videotape recordings, camera switching, programming equipment, and use of all computer equipment.
- Maintains confidentiality within the established guidelines.
- Completes all job-related paperwork and tape reviews.
- Conducts audits on a daily basis as directed.
- Perform other duties as assigned.
