Location: Pala, CA
Assists the Manager and Assistant Manager in the daily operation of Mini Mart/Deli facility. Act as a leader on the sales floor by providing excellent guest service. Lead the store independently in the absence of upper management. Build a strong partnership with team members and managers.
- Excellent guest service, communication and interpersonal skills required.
- Minimum 2 years cash handling experience and ability to adapt to any POS Systems.
- Basic computer skills required.
- Previous convenience store and gas station experience.
- Excellent organizational and leadership skills.
- Ability to multi-task.
- Proficient in math.
- Ability to make sound decisions.
- Independent, self-motivated and detailed oriented.
- Must read, write, and speak English.
- High School Diploma or GED required.
- Ability to obtain and maintain Food Safety Certificate.
Essential Job Functions:
- Ability to successfully “open” and “close” the store.
- Provide high quality guest service at all times.
- Conduct cashier functions.
- Process returns, voids, and refunds.
- Constantly working in a food prep environment; which includes use of the hand-truck, service deli slicer, microwave oven, rotisserie, and washing of food prep equipment.
- Act as a role-model to the team members in selling and upselling on the sales floor.
- Ensure proper opening and closing procedures are followed.
- Ensure Team Members perform tasks on checklist.
- Guarantee product quality by following the basic procedures of “First in First Out” (FIFO) inventory procedures.
- Replenish inventory on the display sales floor including walk in coolers, hot food areas and produce areas.
- Ensure all “fast food” is maintained at the proper holding temperatures and kept fresh throughout the day.
- Ensure a safe working environment for the team by using safety equipment correctly and obeying safety policies.
- Train new team members.
- Demonstrate competency in vendor ordering, receiving, unpacking, and pricing processes.
- Communicate new products and/or promotions with vendors, management, and Team Members.
- Handle all guest and Team Member complaints/concerns in a prompt, professional manner, at all times, and notify Assistant Manager or Manager of any wrong doings or irregularities.
- Take reasonable precautions and measures to protect Pala Mini Marts assets.
- Understand and complies with all new processes as they are implemented.
- Maintain a cash flow level in registers by following “Cash Safe and Cash Change” ordering procedures.
- Participate in the monthly inventory schedule and conduct accurate counts on all product categories.
- Perform daily fuel/gas price check comparison from nearby competitors.
- Act quickly and communicates effectively any gas pump/station safety, repair issues and price changes to appropriate personnel.
- Perform other duties as assigned by management.
